During the course of our wide-ranging discussion at my 'free' lunch (read: extended interview!) yesterday, the lady told me some of the stunts that supermarkets pull over here.
Apparantly, they play "hide the trolley" in the car park, so you won't bother getting your $1 coin back. Even more invidious, perhaps, is the "special offer that we'll conveniently forget about at the till, because most people don't bother checking their bill" stunt. I don't know what is more amazing; the fact that they do this or the fact that everybody knows and it's not illegal and stamped out. I actually caught them doing this to me a few weeks back and had to go to customer service for a refund. They'd have to get up a lot earlier in the morning to get one over on me like that! I'll be monitoring them extra closely from now on!
And I thought the big chains were bad at home! The worst thing (that I can think of!) at home in this area is getting the wrong change, which strangely enough, is always less that what you should get, never more!
Tuesday, February 21, 2006
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